Ramapo College of New Jersey || Emergency Guidelines for the Campus Community

Emergency Guidelines for the Campus Community

Section B: Emergency Procedures

Bomb Threat

Threat by Telephone

Do not hang up. Remain calm
Take the caller seriously. Assume the threat is real
If you have a digital phone, look for originating number
Ask questions using the checklist below as a guide
Do not use cell phone, two-way radio, or any wireless communication device, as it can trigger the bomb
Have a co-worker call Extension 6666 on another line, or call Extension 6666 yourself immediately after hanging up

Bomb Threat Checklist

Ask	Describe the Caller's Voice
When is the bomb going to explode? Where is it right now? What does it look like? What kind of bomb is it? What will cause it to explode? Did you place the bomb? Why? What is your name? What is your address? Exact wording of threat: Name of caller (if known) Number from which call originated Male or female Race Age Name of recipient of call Number at which call was recieved Time Date	angry excited slow soft loud laughter crying deep normal distinct slurred	nasal stuttering lisp raspy ragged clearing throat deep breathing cracked voice disguised accented familiar
	Background Sounds
	street noises animal noises clear static music house noises motor other	office machinery factory machinery voices PA system local long distance booth

Additional Comments

Threat Language
well spoken foul irrational	incoherent taped message read

Threat by Mail

Call Security, extension 6666. See Suspicious Packages and Objects sections of this guide.

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Civil Distrubance or Demonstration

Civil disturbances include riots, property damage, threatening individuals, or assemblies that have become significantly disruptive.

Demonstrations are visible actions designed to advocate a position on a particular issue. Most are peaceful and only occasionally cause an inconvenience; they become problematic when they obstruct College business. Security will monitor demonstrations that may become problematic.

In Case of Civil Disturbance or Demonstration

Avoid provoking or obstructing demonstrators
Secure your area (lock doors and safes; remove files, vital records, and expensive equipment)
Avoid area of disturbance
Continue with normal routines as much as possible.
If the disturbance is outside, stay away from doors or windows. Stay inside
If officers are not already present, call Security, Extension 6666, to alert them to the situation.

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Evacuation

Before an emergency, determine the nearest exit to your location, the safest route to follow, and alternate exits. Building evacuation routes are posted in campus buildings. If time permits during an evacuation, secure your workplace and take personal items such as keys, purse, medication, and glasses. In fire or other dangerous conditions, evacuate immediately leaving personal items behind.

Evacuation of a Building

Walk, do not run
Do not use elevators
People with a mobility impairment should report to the closest Area of Rescue Assistance as described in the section titled, "Evacuation for People with Disabilities."
Gather outside at your designated building staging area, where the emergency coordinator will take roll and account for all personnel. Fill in your building's designated assembly point in the space below.
If you cannot return to your building, wait for instructions from Security, or other individual in charge

Your building's designated assembly point is __________.

Evacuation of a Classroom

All the above steps should be followed. In addition, the instructor should ask students to assemble in the designated evacuation area for the building where the classroom is located. Missing students should be immediately reported to the Emergency Coordinator at the Assembly Area.

Evacuation Assembly Areas

Once outside, you should go to the predetermined Evacuation Assembly Area and report to the Emergency Coordinator. A green vest will identify the Emergency Coordinator. The Emergency Coordinator will identify and log in those employees present. If the College has been closed, you should use your own vehicle to evacuate using routes designated by Security Officers or by Police Officers.

Temporary Emergency Shelters/Casualty Stations

The following locations will serve as temporary shelters/casualty stations in the event of a serious emergency: Gymnasium, Linden Hall Lounge, the Cafeteria, the Pavilion, the Thomases Commons and the Berrie Center Sharp Theater and Rehearsal Halls.

Communications to Students, Employees, and the Public.

Messages for students and employees will be delivered via the:

"Closings/Special Announcement" line (if it is available) at (201) 236-2902
Campus radio station WRPR (90.3 FM)
RCTV

Commercial radio stations on the "Closings/Special Announcement" line:

WCBS (880 AM)
WGNY 1220 AM/ENERGY (103.1 FM)
WGHT (1500 AM)
WINS (1010 AM)
WOR (710 AM)

and through posted notices. A campus closing is signified by a sign in front of the Main Security Booth, indicating the time the College will reopen or the fact that it is closed.

In addition information will be provided through phone messages and e-mail "all calls" as well as the Ramapo College intranet homepage (http://guide.ramapo.edu/).

Emergency Command Post Locations

In the event of an emergency, the College’s Command Post will be located in the Pavilion.

The Secondary Command Post (in the event the primary is inoperable) will be in the Board Room of the Mansion (2nd Floor) or the Kaufman Seminar Room G 327.

If the above areas are rendered inoperable, a Mobile Command Post will be set up on Campus.

Inquiries From the Media

You should refer all media inquiries to the Office of Institutional Relations (D 211), Extension 7602, 6844. Do not speculate on what has transpired. You may cause others great pain and suffering if inaccurate or premature information is publicly released. See the next section entitled, "Crisis Communication Plan" for more information.

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Evacuation for People with Disabilities

The most important factor in emergency safety for people with disabilities is advanced planning. Select professional staff members are aware of the location of students registered with the Office of Specialized Services that have a sensory, mobility or chronic health related issue that hinders their ability to evacuate.

In All Emergencies

After an Evacuation is Ordered

Assist with the evacuation of people with disabilities, if possible.
Do not use elevators, unless authorized to do so by police or fire personnel. Elevators can fail during a fire or a major earthquake.
Check on people with special needs during an evacuation. If possible, assist them in traveling to the closest Area of Rescue Assistance.
Always ask someone with a disability how you can help before attempting any rescue technique or giving assistance. Ask how he or she can be best assisted or moved and whether there are any special considerations or items that need to come with the person.

Responses to Emergencies

Blindness or Visual Impairment
Bomb Threat, Earthquake, Fire, Hazardous Materials Release, and Power Outages

Offer to lead them out of the building to safety
Give verbal instructions about the safest route or direction using detailed directions, estimated distances, and directional terms.
Do not grasp a visually impaired person's arm. Ask if he or she would like to hold onto your arm as you exit, especially if there is debris or a crowd.
Give other verbal instructions or information (e.g., elevators cannot be used).

Deafness or Hearing Loss
Bomb Threat, Earthquake, Fire, Hazardous Materials Releases, and Power Outages

Get the attention of a person with a hearing disability by touch or eye contact. Clearly state the problem. Gestures and pointing are helpful, but be prepared to write a brief statement if the person does not seem to understand.
Offer visual instructions to advise of the safest route or direction by pointing toward exits or evacuation maps.

Mobility Impairment
Bomb Threat, Earthquake, Fire, and Hazardous Materials Releases

It may be necessary to clear the exit route of debris (if possible) so that the person with a disability can move out or to a safer area.
If people with mobility impairments cannot exit, they should move to an Area of Rescue Assistance
Notify the emergency coordinator immediately about any people remaining in the building and their locations.
Police or fire personnel will decide whether people are safe where they are and will evacuate them as necessary.
If people are in immediate danger and cannot be moved to a safer area to wait for assistance, it may be necessary to evacuate using an evacuation chair or a carry technique. Evacuation chairs (Evacu-Trac chairs) are located in every Area of Rescue Assistance in the Academic Building Cores, and in the stairwells (upper most floor) of the Library, G building, H Building, Student Center Annex, Berrie Center, Maple Hall, Oak Hall, Pine Hall, Linden Hall and the Thomases Commons. These chairs are only to be used by trained personnel.

Power Outages

If an outage occurs during the day and people with disabilities choose to wait in the building for electricity to be restored, they can move near a window with natural light that is also near a working telephone. During regular working hours, Emergency Coordinators should be notified so they can advise emergency personnel.
If people would like to leave and an evacuation has been ordered, or if the outage occurs at night, call Security at extension 6666.
Some campus telephones may not operate during a power outage, but pay telephones and mobile phones are likely to be operating. As soon as information is available, the campus emergency information line (236-2902) will have a recorded message stating when power is likely to be restored.

Areas of Rescue Assistance

Areas of Rescue Assistance are areas, which have direct access to an exit, where people who are unable to use stairs may remain temporarily in safety to await further instructions or assistance during emergency conditions. Each Area of Rescue Assistance has a phone and is identified by a white sign with green lettering. Consistent with local codes, areas of rescue assistance are enclosed with fire separation assemblies having the appropriate fire resistance rating located immediately adjacent to an exit. Become familiar with the closest Area of Rescue Assistance. The Emergency Coordinator or Resident Assistant/ Community Assistant can provide you with this information.

Academic Areas

The cores in the Academic Buildings are considered Areas of Rescue Assistance. A core is the area that joins two wings. The area between the Library and the A wing is referred to as Core 1. The last core is at the end of the E wing and is called Core 6. Each first floor front entrance will have a number that corresponds with the respective Core. In addition the landing of each floor of the G building is considered an Area of Rescue Assistance. The doors to each of these areas are held open by magnetic hold open devices where, in the event of a fire, the door leafs are automatically released to close. The stairwells in the Berrie Center are also considered Areas of Rescue Assistance.

Campus Housing: Oak Hall, Maple Hall, Pine Hall, the Lodge and Linden Hall

The stairwells are the Areas of Rescue Assistance and the upper most floor has an Evacu-Trac chair in each stairwell. Resident Hall rooms qualify as an area of rescue because:

They are fully sprinklered,
Two way communication is available (phone),
The doors, walls, and ceiling are fire-rated,
Most rooms have windows (for fresh air or to make a signal).

Campus Housing: Phase I and Phase II Apartments, The Village

These areas are fully sprinklered, however, do not qualify as an area of rescue assistance.

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Explosion

In the event of explosion in the building, employees should take the following actions:

Immediately take cover under tables, desks, or anything else that provides protection against flying glass and debris.
After the immediate effects of the explosion have subsided, call Security, extension 6666.
If the alarm has not been triggered then activate the building fire alarm system via the nearest pull station.
Evacuate the immediate area of the explosion (see Evacuation section of this guide).
Seek out and assist injured and disabled persons in evacuating the building. Exit via the stairway. Do not use the elevator.
Once outside, move at least 150 feet away from the building and proceed to the designated area for evacuation. Keep roadways and walkways clear for emergency vehicles.
Wait for instructions from Security Officers or other emergency personnel. Do not re-enter the building until instructed to do so.

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Fire

Also See Evacuation section of this guide.

If You Discover a Fire

1. Manually activate the fire alarm system
2. Immediately exit the building, using the stairs and closing doors behind you. Do not use elevators
3. Call 9-911 to provide more details about the fire

Once Alarm Is Activated

1. Walk to the nearest exit closing doors between you and the fire
2. Assist people who have special needs. Contact Security for assistance, extension 6666
3. Notify fire personnel if you suspect someone is trapped inside the building
4. Gather at designated building assembly area. Do not attempt to re-enter the building until instructed to do so by Security, or emergency personnel
5. People with mobility impairment should report to the closest Area of Rescue Assistance as described in the section titled, "Evacuation for People with Disabilities."

If Trapped in a Room

1. Place cloth material (wet if possible) around or under the door to prevent smoke from entering the room. Duct tape may also be used as an alternative to seal the room
2. Close as many doors as possible between you and the fire
3. Be prepared to signal to someone outside

If Caught in Smoke

1. Drop to hands and knees and crawl toward exit
2. Stay low, as smoke will rise to ceiling level
3. Hold your breath as much as possible
4. Breathe shallowly through nose, and use a filter such as a shirt or towel

If Forced to Advance through Flames

1. Hold your breath
2. Move quickly
3. Cover your head and hair
4. Keep your head down and your eyes closed as much as possible

Summary

Prepare yourself in advance; know where to go and how to get there. It is a good idea to place a scarf or bandana in your office to help filter smoky air in an emergency. If your workstation is located in an office, know exactly how many doors you have to pass along your evacuation before you reach the nearest exit door. This tip is very helpful if you encounter heavy smoke. When heavy smoke is present, the smoke may obscure the exit signs above the doors. If you know how many doors you have to pass, you can crawl or crouch low with your head 30 - 36 inches from the floor (watching the base of the wall) and count out the number of doors you pass. This way you will know when you reach the exit door, even if you can’t see that it is the exit. Follow the above procedures for an alternate exit.

Your own common sense is the best safety device ever developed. Above all, use your head.

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Flooding

In Case of Minor Imminent Flooding

1. Secure vital equipment, records, and chemicals (move to higher, safer ground). Shut off all electrical equipment. Secure all laboratory experiments.
2. Wait for instructions from Security for immediate action.
3. Do not return to your building unless you have been instructed to do so by someone from the emergency operations center or Security.

In Case of Major Imminent Flooding

1. Evacuate campus immediately. See Evacuation section of this guide.
2. Follow instructions from Security for immediate action.

Minor or area flooding of campus is a more likely scenario. This could be the result of major, multiple rainstorms, or a water-main break. In the case of imminent minor, weather-related flooding, the Security Department will monitor the National Weather Service and other emergency advisories to recommend action to the Vice President of Student Affairs. The President, or his designee will make the final determination of the course of action to take. In case of water-main failure, affected areas of campus need to be evacuated immediately. In this case, refer to the Evacuation section of this guide.

During an Evacuation

Listen to a battery-operated radio for evacuation and emergency instructions.
If advised to evacuate, do so immediately. Remember to help anyone who needs assistance.
Follow recommended evacuation routes-shortcuts may be blocked.
Leave early enough to avoid being marooned by flooded roads. Evacuation is much simpler and safer before floodwaters become too deep.
If you are in a car and it stalls, abandon it immediately and climb to higher ground. Many deaths have occurred from attempts to move stalled vehicles.
If walking, climb to high ground and stay there. Avoid walking through floodwaters. If it is moving swiftly, even water six inches deep can sweep you off your feet.

After a Flood

Flood dangers do not end when the water begins to recede. Call the Campus Emergency Information phone number for an update. Do not return to the area until authorities indicate that it is safe to do so.
Stay out of buildings if floodwaters remain around the building.

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Food-Borne Illness / Injury

Nausea, vomiting, cramps, and diarrhea often characterize a food-borne illness. It is sometimes accompanied by fever as well. A food-borne illness is suspected when more than one complaint is received from persons having similar symptoms. Any suspected food-borne illness that is believed to have occurred, as a result of eating at the college should be immediately reported to Health Services extension 7535 and Security extension 6666. The Health Department will be notified if found to be necessary. It is important to provide the following information:

Name, address, and telephone number where person with symptoms may be reached.
Location where the suspected food was ingested and what exactly was eaten.
Whether anyone else eating with the party who is now ill also ate the same items and whether they are also experiencing symptoms. (their names and a contact method should also be established.)
What else was eaten the same day by the ill person and where.
Whether the person who is ill has any known food allergies.

If after examination of the information provided, it appears a food-borne illness is present, actions supervised by the Health Department will be undertaken to learn its cause and to correct the condition causing the illness. Persons who are symptomatic should report to the Health Services Office (E-115) from which they may be referred for further medical evaluation and treatment.

Reporting Your Injuries

All work-related injuries and illnesses should be reported to your supervisor and the Department of Human Resources within 24 hours or as soon as the College reopens. Security should be notified during the hours of 4:30 p.m. to 8:30 a.m.

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Hazardous Materials Incident

Only trained and authorized personnel are permitted to respond to hazardous materials ("hazmat") incidents.

In Case of Hazardous Spills or Leaks

1. Remove yourself from the area, and keep others away. Do not walk into or touch any of the spilled substance. Try not to inhale gases, fumes, and smoke. If possible, cover mouth with a cloth while leaving the area. Stay away from the accident victims until the hazardous material has been identified. Try to stay upstream, uphill, and upwind of the accident
2. Call Extension 6666 immediately and provide information about the spill (location, injuries, type of chemicals, amount)
3. Leave immediate area but remain nearby to direct emergency personnel to the affected area
4. Advise others to stay out of the immediate area
5. Assist with obtaining information about the material (material safety data sheet [MSDS], constituents, common use)

In Case of Non-hazardous Spills or Leaks

1. Barricade the area
2. Attempt to contain the spill if possible. Notify Security if the material is in danger of entering a storm drain or waterway
3. Wear appropriate personal protective equipment (if necessary) while cleaning the spill
4. Notify the area supervisor

Evacuation

Authorities will decide if evacuation is necessary based primarily on the type and amount of chemical released and how long it is expected to affect an area. Other considerations are the length of time it should take to evacuate the area, weather conditions, and the time of day.

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Medical Emergencies

Always call extension 6666 or 9-911 for medical assistance. The following information is provided to those employees who have received medical training. Do not attempt the following unless you are trained!

To Start Breathing:

Call 9-911
Tilt victim's head back by lifting under the neck
Check for normal breathing
Begin CPR
Give two breaths and then 30 compressions (same for an adult and child)
Continue until medical assistance arrives, or patient begins breathing

Choking Victim

Call 9-911
Get behind victim
Wrap your arms around victim's waist
Landmark between the sternum and belly button
Press in and up until the blockage is cleared

To Stop Severe Bleeding

Call 9-911
Apply direct pressure to the wound
Find a pressure point above the wound and apply pressure
Elevate wound if possible
Stay with victim till help arrives

Seizures or Unconscious Victim

Call 9-911
Keep all dangerous objects away from victim
Stay clear from the victim
Stay with the victim until help arrives

Heat Illness

Get victim to a cool place
Loosen any tight or restricting clothes if possible
Apply cool moist cloths to the skin
Give victim small sips of cool water
Wait for help

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Power Outage

The inherent danger during a major power outage is panic. Try to remain calm. In the event of a major, campus wide outage, Ramapo College has emergency generators that will immediately provide emergency power to selected areas of the campus. To report a minor, localized power outage, call Facilities, extension 7663, and Security extension 6666.

Keep flashlights and batteries in key locations throughout your work areas.

In Case of a Major, Campuswide Power Outage

Remain calm
Follow directions from Security for immediate action
If evacuation of a building is required, seek out people with special needs and provide assistance (call extension 6666 for help)
Laboratory personnel should secure all experiments and unplug electrical equipment before evacuating. All chemicals should be stored in their original locations. Provide natural ventilation by opening all windows and doors. If this is not possible or natural ventilation is inadequate, evacuate the laboratory until power is returned
Do not use candles or other types of open flame for lighting
Unplug all electrical equipment including computers and turn off light switches
7. Do not use elevators
Emergency lighting for exit pathways is connected to emergency generators and will function in a power outage.

If You Know People Are Trapped in an Elevator

Tell passengers to stay calm and that you are getting help
Call Security at extension 6666 and provide information (location, how many people, etc.)
Stay near passengers until police or other assistance arrives, provided it is safe to stay in the building

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Severe Weather

Severe weather conditions can occur suddenly or be predicted ahead of time. Severe weather likely to occur in this area includes accumulations of snow and ice, heavy rains, and high winds.

Campus Closure

The decision to close campus or discontinue normal campus operations is made by the President. Human Resources notifies campus via telephone calls to Unit Secretaries and updates the Campus Emergency Information Line. Additionally, the Associate Dean of Students notifies the campus via voice mail of the decision.
Local media is also notified and provides updates, as well as the Ramapo College intranet homepage (http://guide.ramapo.edu/).

Personal Safety

Snow and Ice. To the greatest extent possible, walk only on paths that have been cleared or sanded. Stay clear of sagging or downed power lines. Heavy snow and ice may cause tree limbs to fall; avoid areas with the heaviest concentration of trees. Exercise extreme caution when driving.

Heavy Rains and Flooding. In the case of extensive roof or window leaks or imminent flooding of ground areas, unplug electrical devices and secure all equipment by moving or covering it. (See Flooding section)

High Winds. If possible, remain inside the building, away from windows. When outside, avoid areas with the heaviest concentration of trees. Stay clear of sagging or downed power lines.

Reporting Hazards

Emergency situations that require immediate action and response are reported to Security, extension 6666. Other hazardous conditions that pose a danger to individuals or to campus property should be reported to Facilities, extension 7663 (7:30 a.m. and 4:30 p.m.) or Security, extension 6666 (all other times).

Securing Records and Equipment

Power outages may occur as a result of severe weather conditions. Flooding or conditions occurring as a result of broken windows or other damage to a building could damage equipment and office and laboratory materials. Take appropriate action to secure vital records, equipment, and chemicals. See also Power Outage and Evacuation sections of this guide.

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Suspicious Package or Object

If you receive or discover a suspicious package or foreign device, do not touch it, tamper with it, or move it. Dial extension 6666 immediately and report it to Security.

Detecting Suspicious Packages or Letters

Suspicious packages are not limited to those delivered by a commercial or U.S. postal carrier. The U.S. Post Office and the Department of Alcohol, Tobacco, and Firearms have designated the following characteristics as indicators of suspicious packages:

Lumps, bulges, or protrusions on package
A lopsided or heavy-sided package or excessive masking tape
Handwritten addresses or labels from companies (check to see if the company exists and if they sent a package or letter)
Packages wrapped in string
Excess postage on small packages or letters
No postage or uncanceled postage
Handwritten notes, such as, "To Be Opened in the Privacy of," "Confidential," "Your Lucky Day Is Here," "Prize Enclosed"
Restrictive markings such as "confidential" or "personal"
Improper spelling of common names, places, or titles
Generic or incorrect titles. Titles with no name attached
Leaks, stains, or protruding wires, string, tape, etc.
Hand delivered or "dropped off for a friend" packages or letters
No return address or nonsensical return address
Foreign mail, air mail, and special-delivery packages
Any letter or packages arriving before or after a phone call from an unknown person asking if the item was received

If you have a suspicious letter or package, call extension 6666.

Move people away. Do not move or open the package. Do not investigate too closely. Do not cover or insulate the package.

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Threatening or Violent Behavior

Threats may be statements of intention or expressions of strong emotion. They can be indirect or direct, verbal or nonverbal. Shaking a fist or pounding the desk, throwing things, and showing a weapon are all examples of nonverbal threats. Verbal threats may be indirect expressions of frustration or anger directed toward a person or office or they may be direct statements of the intention to harm. These situations are complex, and it is not expected that individuals will be able to assess whether the threat is serious and might actually lead to harm. However, it is expected that College employees consider any threat or display of hate as potentially serious.

Most people who commit violent acts exhibit warning signs. It is important to take seriously any behaviors or words that imply threat and consult appropriate people to assess the risk and plan interventions.

Steps to Follow

1. If the threat is immediate, leave the situation if possible and call Security, extension 6666 or call 9-911 for the Police. If threats or bizarre behavior indicate possible danger, personal safety is the top priority

For an angry or hostile person

Stay calm.
Listen attentively.
Maintain eye contact.
Be courteous. Be patient. Be respectful.
Keep the situation in your control.

If shouting, swearing, and threatening, continue

Signal a co-worker or supervisor that you need help (have a prearranged code or alarm system).
Do not make any calls yourself.
Have someone call Security or police.

If someone is threatening you with a gun, knife, or other weapon

Stay calm. Quietly signal for help using an alarm or code system.
Maintain eye contact.
Stall for time.
Keep talking--but follow instructions from the person who has the weapon.
Don't risk harm to yourself or others.
Never try to grab the weapon
Watch for a possible chance to escape to a safe area.

2. If the threat isn't immediate, consult appropriate resources for help in assessing the level of danger, determining an appropriate intervention, and choosing appropriate safety measures. Resources to consult in addition to the supervisor in charge are:

Director of the Center for Health and Counseling Services, extension 7522
Dean of Students, Extension 7456 or Vice President for Student Affairs, extension 7457
Director of Human Resources, extension 7506
Employee Consulting Associates, (888) 291-1524.

a. If, after the consultation, it is determined that the threat is serious and may result in danger to a member of the College community, take the following steps:
- If there is immediate danger, call Security, extension 6666 or 9-911 for the Police.
- Advise your supervisor of the incident, the results of the consultation, and the action plan. Each supervisor should inform the next level of administration up to the appropriate Vice President, who determines if the President should be notified
- If the incident involves a student, call the Dean of Students, extension 7456 or the Vice President for Student Affairs, extension 7457.
- Document the incident. Describe the sequence of statements and the context. Give details. Have threats been made in the past? Is the person known to have a weapon? Is there a history of animosity? This information is important in evaluating the level of risk. Forward a copy to the Director of Security and to the Director of Human Resources.
b. If, after consultation, it is determined that the threat is not serious and is unlikely to result in danger to any member of the College community, take the following steps:
- Inform your supervisor of the incident, the results of the consultation, and action plan
- In consultation with your supervisor, determine who will convey to the individual that it is not acceptable to make such threats
- Document the incident. Describe the sequence of statements and their context. Give details. Have threats been made in the past? Is the person known to have a weapon? Is there a history of animosity? This information will be important in evaluating the level of risk if there is another threat. Cite consultations, plan for action, and action taken. Forward a copy to the Director of Security and the Director of Human Resources.